Frequently Asked Questions
Common questions about Shuttle Place Vancouver — the authorized Canadian online distributor of OGKILS badminton equipment. Learn about OGKILS, our rackets and strings, shipping across Canada, and our racket stringing service. Still have a question? Email shuttleplacevancouver@gmail.com (English / 中文).
Is Shuttle Place Vancouver an authorized OGKILS dealer?
Yes. Shuttle Place Vancouver is the official authorized online distributor of OGKILS badminton equipment in Canada. Every racket, string, grip and accessory we sell is 100% authentic OGKILS stock, backed by manufacturer warranty.
What is OGKILS?
OGKILS is a badminton equipment brand founded in Qingdao, China in 2017. The name stands for Only God Knows I Love Sport. Its rackets are designed in-house by brand director Liu Ding (柳丁) — creator of well-known models such as Oni Slash, TK-15 and JS-BAO — and built with premium Toray (Japan) carbon fibre for professional-level performance.
Where is Shuttle Place Vancouver located, and do you ship across Canada?
We are an online store based in Metro Vancouver, British Columbia, and we ship authentic OGKILS products across Canada. We also ship to the United States; please see our U.S. shipping & customs policy for details.
Can I buy in person or pick up my order?
We are primarily an online store and do not currently offer in-person sales or order pickup. If you prefer to shop in person, our partner store Stage 18 Badminton Center in Richmond, BC carries OGKILS products.
What products do you sell?
We sell OGKILS badminton rackets — including the Breathing series (Water, Fire, Thunder, Love, Mist, Serpent and Wind), the Liu Ding (柳丁 / LD) signature series, and the DimenSlash — plus badminton strings, overgrips, racket bags, socks and other accessories.
What is the OGKILS Breathing series?
The Breathing series is OGKILS' flagship racket line, themed after the breathing styles from Demon Slayer. Each model suits a different playstyle: Water Breathing is an all-round racket, Fire and Thunder lean head-heavy for attacking play, and Wind Breathing features a Vibranium (振金) shaft for added power.
What is the 柳丁 (LD) series?
The 柳丁 (LD) series is OGKILS' signature racket line, named after brand director Liu Ding. It includes models such as the LD 800 LT, LD 12, LD 99, LD 800 Pro, LD 77 Pro, LD 100zz, 1000z and 700.
Do you offer badminton racket stringing?
Yes. We offer a professional racket stringing service. You can add stringing to your racket order and choose your preferred string and tension (in lbs).
Are your products authentic, and what about warranty and returns?
All of our products are 100% authentic OGKILS, sourced as the authorized Canadian distributor. Items are covered by manufacturer warranty against defects, and returns are handled according to our refund policy.
How do I contact Shuttle Place Vancouver?
You can email us at shuttleplacevancouver@gmail.com. We provide customer support in both English and Chinese (中文).